Message Center
Compose and send community-wide emails, use templates, schedule messages, and configure settings.
Message Center
Messaging Module Overview
Orientation to the Messaging module's four sections: Email List (Drafts, Scheduled, Sent), Templates List, Subscribed List, and Settings.
Understanding Message Status: Drafts, Scheduled, and Sent
Understand the Draft, Scheduled, and Sent message statuses - what each means, where to find them, and what you can still change.
Message Center: Email Templates
2 articlesCreating and Managing Email Templates
Create, edit, preview, hide, and delete email templates in the Messaging module, including the required [%message%] placeholder.
What Email Templates Are and How They Work
Learn how email templates wrap your message content using the [%message%] placeholder and when the template is applied at delivery versus preview.
Message Center: Managing Email Messages
6 articlesAdding Attachments to a Message
Attach up to five files to a message, remove them before sending, and learn why large attachments may affect delivery to some email providers.
Choosing Recipients: All Members and Custom Selection
When composing a message, send to all active members at once or narrow recipients by group and individual selection - duplicates are sent only once.
Deleting Messages
Permanently delete a draft, scheduled, or sent message from the action menu - note that deleting sent messages also removes the delivery report.
Reading Your Delivery Report
Read your post-send delivery report to understand Delivered, Delayed, Bounce, Blocked, and Dropped statuses and next steps.
Sending a Message to Your Members
Send a message to members immediately from the Draft Messages section, confirm recipients in the dialog, and track delivery afterward.
Understanding the Sending Progress Screen
Learn what the post-send progress screen shows, why you can close it immediately, and how to check delivery status afterward.
Message Center: Settings & Configuration
4 articlesConfiguring Bulletin Settings
Enable the bulletin board to display sent messages on your community homepage, configure auto-archiving for older bulletins, or turn the feature off.
Configuring Messaging Settings for Your Community
Overview of all messaging settings including member-to-member messaging permissions, private message mode, and bulletin display options.
Enabling or Disabling Private Member-to-Member Messaging
Enable or disable member-to-member messaging and choose whether sender email addresses are revealed or kept private from recipients.
Viewing Who Belongs to a Mailing Group
Use the Subscribed List tab to view every member in a mailing group - including their name, email, and account type - before sending a message.