Deletion is permanent — deleted messages cannot be recovered.
- Navigate to Administer Site > Modules > Messaging.
- Find the message and click the action menu (3 dots) next to it.
- Click Delete.
- A confirmation dialog shows the message subject and asks you to confirm.
- Click Delete to permanently remove the message, or Cancel to go back.
Warning: Deleting a message from the Sent Messages section removes the send record and delivery report permanently. If you may need to reference delivery data in the future, keep the message rather than deleting it.