The Requests tab is the main list view. It shows all service requests submitted to your community, with sorting and filtering tools to help you find what you need.
The List Columns
The list displays the following columns by default:
- Created — The date and time the request was submitted. Click the column header to sort.
- Address / Description — The submitter's address and a short preview of the request description. Click the address to open the resident's member profile in a pop-up.
- Unit / Lot # — Shown only if your site uses unit or lot numbers.
- Status — The current status of the request.
- Type — The request category chosen by the resident.
- Priority — Shown only if Priority is enabled in Settings.
- Req. Completion Date — Shown only if Due Date is enabled in Settings.
- Updated — The date and time of the most recent note or update, and who made it.
Filtering the List
Two filter dropdowns appear above the list:
- Request Type — Select a category to show only requests of that type, or choose Show All to clear the filter.
- Status — Select a status value to show only requests with that status, or choose Show All to clear the filter.
You can apply both filters at the same time. The list updates immediately when you change either dropdown.
Sorting
Click any column header to sort the list by that column. Click the same header again to reverse the sort direction.
Pagination
The list shows 25 requests per page by default. Use the results-per-page control to change the page size, and the page navigation controls to move between pages.
Opening a Request
Click the date in the Created column to open a request's detail page.