Deletion is permanent — deleted requests cannot be recovered.
- Navigate to Administer Site > My Requests.
- Open the request by clicking its date.
- Scroll to the bottom of the page.
- Click Delete.
- A confirmation dialog asks "Do you really want to delete this service request?" Click OK to confirm, or Cancel to go back.
Warning: Deleting a request removes all of its notes, attachments, and history permanently. There is no way to undo this action.