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Neighborhood Watch Module Overview

Updated 5/2/2026

The Neighborhood Watch module lets administrators and authorized residents report incidents to the community — suspicious activity, safety concerns, or other local events worth sharing. Incidents can be published immediately or held for review, and the system can automatically notify subscribed members by email when a new alert goes out.

Getting There

  1. Log in to your site with an administrator account.
  2. Click Administer Site in the top navigation bar.
  3. In the left-hand menu, click Modules, then select Neighborhood Watch.

The Two Sections

Once inside the module, administrators see two tabs across the top.

Alerts (default)

This is the main workspace. It shows all incidents that have been submitted to your community, with controls to filter by status and navigate through pages.

Settings

Controls how the module behaves — who can submit incidents from the resident side, whether new submissions require approval, whether file attachments are allowed, and how email alerts are configured. This tab is only visible to administrators.

How Incidents Work

An incident has a status that controls whether residents can see it:

  • Pending — Submitted but not yet visible to residents. Use this to hold an incident for review before publishing it.
  • Active — Visible to residents on the site. An email alert can be sent to subscribed members when an incident is set to Active.
  • Disabled — Hidden from residents without being deleted.

Depending on your settings, incidents submitted by residents through the site may go directly to Active or be held as Pending until an administrator reviews and approves them.


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