Neighborhood Watch
Post and manage community incident alerts, control who can submit reports, and notify members by email.
Articles
8 articlesNeighborhood Watch Module Overview
Overview of the Neighborhood Watch module's Alerts and Settings tabs, and how the Pending, Active, and Disabled incident statuses control resident access.
Configuring Neighborhood Watch Settings
Full reference for Neighborhood Watch Settings: access type, default message state, attachments, header/footer text, and email alert configuration.
Controlling Who Can Submit Incidents
Set which residents can submit Neighborhood Watch incidents and whether submissions are published immediately or held for admin review.
Creating an Incident Alert
Step-by-step guide to creating a Neighborhood Watch incident alert, including all form fields, attachment options, and how to send an email notification.
Editing and Deleting an Incident
Edit or delete a Neighborhood Watch incident and optionally send an email alert to subscribed members when activating a pending record.
How Email Alerts Are Sent to Members
Learn who receives Neighborhood Watch email alerts, what the notification contains, and the conditions that must be met to trigger a send.
Understanding Incident Statuses: Pending, Active, and Disabled
Understand the three Neighborhood Watch incident statuses - Pending, Active, and Disabled - and how each affects resident visibility and alerts.
Viewing and Filtering the Incidents List
Browse and filter the Neighborhood Watch incidents list by status, understand each column, and adjust results per page.