This article will cover everything you need from setting up your new account, to creating users, and accessing your email.
There are two types of e-mail accounts that you can create, a traditional mailbox or a forward (i.e. distribution list). Please read below on the differences between the two to determine what your community needs for each e-mail address.
A mailbox has its own Inbox, Drafts, and Sent Items. It allows you to send and receive e-mails using your custom e-mail address without using your personal e-mail address. With a mailbox, you can also forward a copy to one or more e-mail addresses.
Forwards or Distribution Lists are common email addresses, shared by a set of users for a common purpose. When an email is sent to the group account, a copy of email gets delivered to all the individual members of the group. It does not have its own Inbox nor can you reply from it.
To create or update e-mail accounts:
Please see our helpful guide on how to access e-mail accounts.
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For faster and more reliable delivery, add email@example.com to your trusted senders list in your email software.