Configuring notification emails for facility reservations

Modules > Facilities

As an administrator, managing notification settings ensures that the appropriate staff members are immediately alerted to new reservation requests and actions.

Step 1: Access the Notification Settings

  1. Log in to the site using your Admin Account.

  2. Click on "Administer Site" in the main menu.

  3. In the left-hand menu, click "Modules" and then select "Facilities".

  4. Click the "Settings" tab.

  5. Click the "Notification settings" subtab.

Step 2: Configure Global Email Alerts

You will see the following configuration options, which apply to all reservations:

SettingConfiguration DetailsPurpose
Email Alerts?Select Yes or No.Determines if the system will send any internal alerts to staff regarding reservation activities. Set to Yes to enable all following notification options.
To:Enter the primary email addresses that should receive alerts (e.g., manager@community.com). Use commas to separate multiple addresses.The primary recipients who need to take action (e.g., approving pending requests or tracking usage).
Bcc:Enter secondary email addresses for blind copies (e.g., boardtreasurer@community.com). Use commas to separate multiple addresses.Used for non-actionable notification or auditing purposes where recipients do not need to be visible to others.

Step 3: Save Your Configuration

  1. Review the email addresses entered for the To and Bcc fields for accuracy.

  2. Click the "Save" button to apply your new email configuration.

Note on "Email Alerts": Setting this to No will stop all internal notifications to management. This setting does not affect the automated confirmation/denial emails sent to residents, which are handled by the system's core reservation logic. Always confirm that critical management addresses are listed in the To field.

Article ID: 103, , Modified: 11/14/2025 at 12:49 PM

Was this article helpful?

Share this article
Print